Delivery & Returns
We have a range of delivery options to make shopping as hassle free as possible.
Click & Collect!
Order your favourite finds online! We’ll gift wrap them and have them ready for you to collect at the gallery at a time to suit you. A convenient way to shop local.
Either order online and select click and collect at the checkout, or to order anything from our social media posts message or call
T: 01368 863030
*Delivery is FREE on all UK orders of £300 and above (excludes Highlands & Islands)
**Delivery is FREE on all LOCAL orders over £150 (local orders includes all EH39 EH40 EH41 and EH42 postcodes.)
Alternatively you can pay online and arrange to pick up from the gallery. We'll be happy to gift wrap your item and have it ready to collect at a convenient time.
If your order does not meet the required spend for FREE delivery you can choose to have your purchase delivered by Royal Mail Signed For £6 or Special Delivery £10. If your item is bulky additional charges may apply, please ask for a quote and we'll do our best to help.
If you are interested in INTERNATIONAL DELIVERY please email us at firstname.lastname@example.org for a quote.
If for any reason you are unhappy with a product, you can return item (as sold condition), in the original packaging within 28 days for a full refund or replacement. When sending your return please obtain a Proof of Postage certificate, in case the parcel fails to reach us.
Due to health and hygiene, earrings can not be returned unless faulty and items which are commissioned are also not returnable.
Goods returned to us damaged or lost in transit will not be credited so please send your item back using an insured and tracked method. Please note that the delivery charge on your original order is non refundable.
We'll always do our best to resolve any concerns or queries so please do get in touch - we're here to help!